Returns & Exchanges
At Cake & Flowers, we want you to be completely in love with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't fit or suit your style, we are here to help you find the perfect match or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing